Privacy Policy

Last updated: 10 November 2026

C-MAX® Building Systems Kenya ("C-MAX", "we", "us") respects your privacy. This policy explains what personal data we collect through www.cmax.co.ke, why we collect it, and your rights under the Kenya Data Protection Act, 2019.

Who we are

C-MAX® Building Systems Kenya, Thika Super Highway, Exit 10 (adjacent to Kenya Clay LTD), Ruiru, Kenya. Postal address: P.O. Box 45155-00100 Nairobi, Kenya. Email: info@cmax.co.ke.

Data we collect

• Information you send us: your name, email address, phone number, company, project location and project details when you submit the quotation or contact forms, or message us on WhatsApp.
• Technical data: IP address, browser type, device, pages visited and approximate location, collected automatically through cookies and analytics tools.

How we use your data

• To respond to enquiries and prepare quotations.
• To provide products, delivery and after-sales support.
• To keep the website secure and understand how it is used so we can improve it.

We process your data to carry out your request, to meet legal obligations, and for our legitimate interest in running and improving our business. We do not sell your personal data.

Cookies and analytics

This site uses cookies and similar technologies for essential site functions, caching and analytics (such as Google Analytics and Jetpack Stats). You can block or delete cookies in your browser settings; some features may then work less well.

Who we share data with

We share data only with service providers that help us run the website and communicate with you, such as hosting, email, analytics and messaging providers (for example WhatsApp). They may only use it for those services. We may also disclose data where the law requires it.

How long we keep it

We keep enquiry and quotation records only as long as needed for the purposes above or as the law requires, and then delete or anonymise them.

Security

We take reasonable technical and organisational steps to protect your data. No online transmission is completely secure, so we cannot guarantee absolute security.

Your rights

Under the Data Protection Act, 2019 you may ask to access, correct or delete your personal data, object to or restrict its processing, and withdraw consent at any time. To do so, email info@cmax.co.ke. You also have the right to complain to the Office of the Data Protection Commissioner (odpc.go.ke).

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Questions about this policy? Email info@cmax.co.ke or visit our contact page.